"Ask the Experts" Webinar Recordings

We had a lively session of open questions this past Wednesday on our "Ask the Experts" webinar. You can download the webinar recording in .mp3 format from MPS Results at www.mpsresults.com/webinars. Enjoy!

Market Positioning for Managed Print Success

The Managed Print Services business presents a great opportunity to grow revenue and profits. To execute on this strategy, you need to remove the barriers to success.  continue reading...

MPS Results Announces Mastermind Program to Help Dealers Drive Managed Print Success

Today, MPS Results (www.mpsresults.com) announced the October 1 launch of the MPS Results Mastermind Program. This program provides continual sales management, marketing and operations support to dealers implementing a managed print model. continue reading...

Getting Inside the Mind of Your Target Market

In reality, that there are only a few people who need to know about your business. Your target market needs to know who you are, what you do and how they can benefit. continue reading...

Make Customers Feel Safe: Brand Your Customer Service Sites and Stores

Many MPS resellers have partnered with companies that provide customer portals for requesting service, entering meters or ordering supplies. Often, the goal of these web applications is to automate key processes to improve customer service and reduce overhead.

Why Online Customer Portals Are Under Utilized
The challenge is that many of these interfaces are under used. One of the main reasons clients are reluctant to use online interfaces may be related to something very simple--the branding and layout of the interface. continue reading...

32,000,000 Pages in 180 Days

Yes, You Read the Headline Correctly  
The 12 participants in the MPS mentoring program closed 32 million net new pages in just 180 days.
It gets better:  most of these reps were BRAND NEW to our industry.  They had no previous copier or printer supply sales experience.
 
So, how did we pull this off?  Mentoring.  Rather than stuff sales people in a boring training seminar for days on end, we sent them to the field.  They received the sales skills they needed in bite sized chunks in live weekly skill
continue reading...